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Troubleshooting

  • No.
    Error code
    Description
    Cause / Solution
  • 1
    001
    Other functions are not allowed during charging or starting
    Disconnect the charger or exit the start mode
  • 2
    100
    Excessive differential pressure
    /
  • 3
    110
    Charging overvoltage protection
    Disconnect the charger
  • 4
    111
    Charging overvoltage protection(Stage 2)
    /
  • 5
    120
    Over-temperature protection during charging
    Cool down the battery
  • 6
    130
    Under-temperature protection during charging
    Warm up the battery
  • 7
    140
    Discharge undervoltage protection
    Connect the charger
  • 8
    150
    Discharge over-temperature protection
    Waiting for the device to cool down
  • 9
    160
    Discharge under-temperature
    Place the product at theprotectionright temperature
  • 10
    170
    Temperature error
    Rebooting the device
  • 11
    200
    Communication abnormalities
    Rebooting the device
  • 12
    330
    External air pressure above set threshold (pressure alarm)
    Increase the configured pressure threshold
  • 13
    320
    Charge/discharge over-current protection
    /
  • 14
    310
    Charge/discharge short-circuit protection
    /
  • 15
    202
    Button fault
    AW401 only: membrane button damaged
  • 16
    201
    Charging communication abnormal
    Restart the device
  • 17
    410
    Undervoltage protection at start-up
    Connect the charger
  • 18
    411
    Under-voltage protection before start-up
    Connect the charger
  • 19
    420
    Activation of over-temperature protection
    Waiting for the device to cool down
  • 20
    430
    External battery voltage is greater than the device voltage
    ① If the displayed voltage is lower than12V, please connect the charger for charging② If the display voltage is higher than 12V, it means that the car battery voltage is too high and not suitable for this product, please use a starter power supply that supports higher voltage
  • 21
    440
    Ignition clip reverse connection
    Correct connection of the battery
  • 22
    450
    Auto-start failure
    After confirming the correct connection nlease refer to the instruction manual and use manual start
  • 23
    470
    Pre-start differential pressure abnormality protection
    /
  • 24
    510
    Water-pump abnormality switch
    /
  • 25
    480
    Wait 30 seconds for the next start-up
    Wait 30 seconds and start again
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Contact
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For every unknown of the joumey

Add:290 Lindbergh Ave.Livermore.CA 94551 (USA)
Ottostr. 11. 41352 Korschenbroich. Germany (EU)
TEL:+1-925-364-7166 (USA)
+49-(0)218-25700755 (EU)

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